frequently asked questions
q: payment by check or check-by-phone
can i make payment by check or check-by-phone?
a: if you prefer to prepay by check rather than major credit card, simply add items to your cleaningstop shopping cart, print out the completed page which displays the items for purchase, and mail to our address below with your check or money order payable to cleaningstop. please be sure to include contact information with your payment. we also accept e-check payments by phone at 973-955-4040.
q: do you accept purchase orders on net terms or checks?
do you accept purchase orders on net terms or checks?
a: cleaningstop does accept purchase orders and will grant net terms accounts to qualifying businesses and organizations. if you already have a completed credit application from your organization, please fax it to us at 973-955-4035. otherwise please complete our cleaningstop credit application or request it here via our online form. for fastest turnaround, please fax or email your initial purchase order with your credit application. all corporate/government/municipal & education purchase orders/payments should be addressed or faxed to: cleaningstop.com, 423 boulevard, passaic, nj 07055. if you are a reseller and would like to request tax exemption, please complete the tax exemption certificate and fax to 973-955-4035.
q: how do i begin ordering?
how do i begin ordering?
a: as soon as you have selected the item(s) you wish to purchase, follow these simple steps: click the "add to cart" button to add an item to your cart. click "view cart" to preview and/or adjust your cart contents. when you're done shopping, click the "check out" button. enter your billing and shipping information and submit the order to us for processing. that's it!
q: how do i sign up for a cleaningstop account?
how do i sign up for a cleaningstop account?
a: you can automatically set up an account by placing your first order with cleaningstop. additionally you can also sign up via the registration box. in either case, we will email your new login information to you. once you are logged in, you will be able to view all past orders placed with us. for security purposes, you will remain logged in as long as your browser program is running. if you quit your browser program or reboot your computer, you will need to re-login to cleaningstop the next time you visit it.
q: do i need to register for a cleaningstop account?
do i need to register for a cleaningstop account?
a: anyone can order from cleaningstop! while a login name and password are not required to order, we do give you the option to register a login account with us. your benefits and advantages multiply quickly by registering with us: when you log into your account, you can look up and/or print all past orders, and generally organize your buying in a smarter and more efficient fashion.
q: who can i call if i need help selecting products?
who can i call if i need help selecting products?
a: if you have questions or are having difficulty finding the right products, cleaningstop sales consultants are available weekdays between 9:00am - 4:00pm est at: 1-973-955-4040. you may also email our sales team with questions at sales@cleaningstop.com . orders can be placed online 24 hours a day, 7 days a week.
q: how do i find the products i need?
how do i find the products i need?
a: there are several ways to locate products. search our homepage by entering keywords into our search box. browse our general categories in the left-hand panel or search all products by manufacturer. please keep in mind we sometimes use the same product picture to depict a family of products. it is important to read the item descriptions thoroughly to ensure you have selected the correct products.
q: why shop at cleaningstop?
why shop at cleaningstop?
a: there are many reasons to shop at cleaningstop but these are our customers' favorites: cleaningstop ships from over 67 u.s. warehouse locations for speedy delivery up to 50% off retail - with our lowest price commitment! 90,000+ name brand products - find what you need! toll-free sales line with knowledgeable staff , easy to use online shopping site makes it simple!
q: start a corporate account
how do i start a corporate account with cleaningstop?
a: please complete our cleaningstop credit application or request it here via our online form. for fastest turnaround, please fax or email your initial purchase order with your credit application. all corporate/government/municipal & education purchase orders/payments should be addressed or faxed to: cleaningstop.com, 20 brighton ave suite b100, passaic, nj 07055. if you are a reseller and would like to request tax exemption, please complete the tax exemption certificate and fax to 973-955-4035.
q: about us
who is behind cleaningstop?
a: we are a bunch of professionals who are passionate about our customers' needs. we go to great lengths, and research our products, so that you, the customer, may get the best value at the lowest cost. yes, we are out here to make a profit. and yet we feel that you, as the customer, can benefit from our expertise.
so why should you buy from us? because we stand behind every item we offer, and guarantee its delivery and quoted price.
q: privacy policy
what steps are you taking to ensure my privacy?
a: privacy is assured by cleaningstop for any and all of your confidential information which you share with us for mutual business purposes. cleaningstop pledges to never share, sell or otherwise divulge any of your account information with any other third party outside the basic requirements of cleaningstop personnel, without your express and written approval in advance. there will be no deviations.
